COVID-19 Operations Update

April 30, 2020

Three Rivers Park District is committed to keeping the health and safety of our park visitors and staff as the highest priority. Additionally, we are committed to making decisions that provide the most opportunity to safely get everyone outside to enjoy our parks and trails.

To do this, we are taking an incremental approach to what we cancel and when. Earlier today, Governor Walz issued an extension of the Stay at Home order, and we continue to base our decisions on the orders and recommendations from Governor Walz, the Minnesota Department of Health and the Centers for Disease Control and Prevention (CDC).

Based on the updated order and current expectations for social distancing, we will be canceling all programs, events and reservations through Thursday, May 21. Guests impacted by these cancelations will be contacted via email or phone with additional information on refunds and rescheduling.

Our parks and trails remain open. Please practice social distancing and follow the CDC’s recommended guidelines for personal hygiene and etiquette during your visit. Play areas and most of our buildings will remain closed until further notice. Permanent restrooms are closed, but portable restroom facilities have been placed throughout the parks. We encourage visitors to plan ahead and assume access to restrooms and drinking water will be limited.

In the coming weeks, we hope to learn even more about what recreational opportunities will be feasible this summer and will adjust our operations accordingly. Communication about future operational adjustments and program offerings will be sent as soon as they have been decided.

To cancel a reservation or registration beyond May 21, contact guest services at reservationhelp@threeriversparks.org or 763.559.6700 to reschedule or receive a full refund without penalty.

Summer Camps and Golf Lessons

As we await additional recommendations on summer operations, we have been doing a lot of planning around ways to offer summer camps and golf lessons that will be safe for participants and staff.

We hope to make a decision on summer camps by mid-May. In the meantime, anyone wishing to cancel a summer camp or golf lesson registration can do so by contacting guest services at reservationhelp@threeriversparks.org or 763.559.6700 to receive a full refund without penalty.

Campground Operations

Under Governor Walz’s executive order, our campgrounds are currently closed. We are canceling reservations through Thursday, May 21 and will be refunding all reservation fees for that timeframe.

As we await further direction on camping this summer, we will not be accepting new reservations until further notice. Reservations for Friday, May 22 and beyond will remain as scheduled and updates will be shared when they are available. If you would like to cancel a reservation, contact guest services at reservationhelp@threeriversparks.org or 763.559.6700 to receive a full refund without penalty.

Important Reminders

We ask all visitors to be respectful of others and of the natural resources we are working to protect. To ensure a safe and enjoyable experience for all, we ask you to:

  • Practice social and physical distancing by maintaining at least 6 feet between yourself and others.
  • Come prepared to have limited access to restrooms and drinking water.
  • Spread out and explore more of the park. Check out these ideas for some areas that tend to be less busy. Also consider visiting the parks early in the morning or later in the evening.
  • Refrain from gathering in parking lots, entrances or other areas of the parks.
  • Leave no trace – dispose of waste in designated trash containers or carry your trash out of the park with you for disposal at home. This includes picking up after your dog.
  • Keep dogs on a 6-foot leash (except in designated off-leash areas).
  • Avoid visiting if you are not feeling well or are exhibiting symptoms consistent with a respiratory illness.
  • Check our activity status webpage before you head to the park for the latest information on what is open.

For the most up-to-date information on our operations and changes related to COVID-19, visit our COVID-19 webpage.

Thank you for your cooperation and understanding as we do our part to slow the spread of COVID-19. We are happy to see so many people spending time outside this spring; it is good for our mental and physical health. We appreciate your help keeping our parks and trails clean and doing what you can to keep our community healthy and safe.

Sincerely,
 
Boe Carlson
Superintendent